Quality Commitment

Flexibility to select the level of construction management support you need on a project-to-project basis

The DBS framework for monitoring, documenting, and managing every aspect of project development and implementation provides innumerable checkpoints for assessing project status in regards to:

  • Compliance with all technical performance specifications
  • Compliance with all applicable building codes and standards
  • Scheduling and delivery
  • Budget

On the materials side, our sister company, The Garland Company, Inc., uses quality control protocols that are independently audited in compliance with ISO 9001:2008 and encompass the complete product development cycle from raw material purchasing through material delivery.

Our protocols include comprehensive written processes for:

  • Problem resolution
  • Customer satisfaction assessment
  • Analyzing not only short-term success, but also long-term performance

DBS uses readily available software programs to document and track project schedules. All construction-related activities and services are documented in four distinct phases to ensure strict adherence to established performance benchmarks.